Reliable IT Support
for Small Businesses
Computer, Microsoft 365, network and workplace IT support โ remotely or onsite across Toronto & the GTA.
IT problems shouldn't stop your business
No in-house IT person means every small issue turns into a bigger disruption. That's where I come in.
IT problems that don't have an obvious answer?
Deep troubleshooting for difficult IT problems โ not just basic computer repair. When the usual fixes don't work, I dig until I find the real cause.
Everyday IT support for small businesses
The IT problems that come up week to week โ handled by one experienced professional, remotely or onsite.
Computer & Windows Support
Troubleshooting, slow performance, software issues, OS problems โ resolved remotely or onsite.
Microsoft 365 Support
Email, Outlook, Teams, OneDrive, user accounts, and everyday M365 troubleshooting.
Wi-Fi & Network Support
Dead zones, dropped connections, router configuration, and everyday network troubleshooting.
Printer & Device Support
Printers, scanners, and workplace peripherals โ set up and troubleshot, wired or wireless.
New Employee / PC Setup
Onboarding and offboarding, new computer setup, account creation, device configuration.
Backup Setup
Local or cloud backup configured so your business files and data are protected.
Remote IT Support
Most issues fixed without anyone leaving their desk โ fast, secure remote sessions.
Onsite IT Support
In person when it's needed โ evenings after 5 PM on weekdays, and weekends.
Also available: basic network installation, cabling, equipment setup, and basic IT security configuration (MFA, password management, endpoint settings).
Ask about other IT needs โDownload one of the tools below, open it, and provide the displayed session ID or code to TechLoopPro.
A simple, no-pressure process
Contact us
Reach out with what's going on โ no detail is too small.
Free 15-min IT check
A short, no-obligation conversation to understand the problem.
Clear recommendation
You get an honest quote or plan โ before any work begins.
We fix the problem
Remote or onsite, with clear communication and documented next steps.
Call whenever you need us
No contract required โ reach out again any time something comes up.
Your local IT partner, without the overhead
Get help without hiring a full-time IT employee.
10+ years of IT experience
Hands-on experience supporting business IT environments โ Windows, Microsoft 365, networking, devices.
Direct access to an experienced professional
You communicate directly with the IT professional handling your request.
Remote & onsite support
Most issues solved remotely and fast. Onsite visits available evenings and weekends.
Transparent pricing
You know the rate before work starts. No hidden fees, no surprise invoices.
No long-term contracts
Use us when you need us. Monthly plans are flexible, not locked in.
Upfront rates, no surprises
Pay per hour for one-time support, or choose a monthly plan for ongoing peace of mind. All prices in CAD.
Most issues โ Windows, M365, network troubleshooting โ solved remotely.
- Fast response
- Secure remote sessions
- Clear quote before work begins
In-person support for setup, hardware, or anything remote can't fully resolve.
- Evenings after 5 PM & weekends
- Toronto & GTA
- Upfront pricing
For urgent requests requiring expedited scheduling or support outside standard availability.
- Expedited scheduling
- Outside standard availability
- Remote or onsite
Scheduled evening & weekend support is billed at the standard remote/onsite rate. Priority/Urgent pricing applies to expedited or outside-availability requests. Exact project pricing quoted upfront where appropriate โ ask us for a quote
Microsoft 365 pricing โ how it works
Businesses we can support
Small businesses with approximately 5โ50 employees, especially those without a full-time IT person.
A real IT professional in your corner
I'm a Toronto-based IT professional with 10+ years of hands-on experience across help desk, systems administration, and IT support โ Windows, Microsoft 365, Active Directory, Intune, VMware, and networking.
TechLoopPro is built so small businesses get reliable IT support without the cost of a full-time IT department. Remote support available anytime. Onsite evenings after 5 PM on weekdays, and full weekends.
Common questions
Do you support businesses without an IT department?
Yes โ that's exactly who TechLoopPro is built for. Businesses with no in-house IT person are our main focus.
Do you provide onsite support?
Yes, onsite support is available in Toronto & the GTA โ evenings after 5 PM on weekdays, and weekends.
Do you support Microsoft 365?
Yes โ email, Teams, OneDrive, user accounts, and everyday M365 troubleshooting and administration.
Do you work after hours?
Yes. As a side business currently, I'm available evenings after 5 PM on weekdays and full weekends for onsite work. Remote support can often be scheduled flexibly.
Do I need a monthly contract?
No. You can book one-time support any time. Monthly plans are available if you want a reliable ongoing contact, but there's no long-term lock-in.
What areas do you cover?
Toronto and the greater GTA. Remote support is available anywhere in Canada.
How does pricing work?
Pricing depends on the type of support you need โ see the rates above. Monthly plans include a set number of hours with additional time billed at those same rates, and project work is always quoted upfront before we begin.
Do you support remote employees?
Yes โ remote IT support works the same whether your team is in the office or working from home.
Let's take a look โ starting free
Message us โ typical response within 2 business hours.
Onsite: eves after 5 PM & weekends